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From Virginia Septic Service LLC
At Virginia Septic Service LLC, we provide operation, inspection, and maintenance services for all types of septic systems, specializing in Alternative Onsite Sewage Systems (A.O.S.S.) — compact, advanced wastewater treatment systems located right in your own backyard.
An Alternative Onsite Sewage System functions like a mini wastewater treatment plant for your home. These systems treat and clean household wastewater before it reaches the drainfield.
A properly maintained AOSS can:
Because these systems are more advanced than traditional septic tanks, Virginia law requires annual maintenance and inspection by a licensed wastewater operator. The inspection report must be filed with your local health department, much like a car inspection record.
During a routine AOSS inspection, we:
⚠️ Important:
If an AOSS inspection is not filed, the system owner is in violation of state law and may face fines or legal action, especially if the system causes groundwater contamination. Regular inspections are essential to keeping your system compliant, safe, and effective.
Some systems—such as the Norweco Singulair—require two inspections per year to remain under warranty.
While our name implies we serve all of Virginia, our primary service area includes:
We also extend our services to Franklin, Amherst, Pittsylvania, and Roanoke Counties, and beyond, based on scheduling and travel time.
(Extended-area visits may require additional travel time, as some inspections can take up to a full day with over four hours of drive time.)
We are experienced with over 40 state-approved AOSS treatment systems and continue to stay current as new technologies are added.
Some of the systems we service include (but are not limited to):
We particularly recommend the Orenco Advantex AX20 and AX25RT systems for their efficient treatment performance and exceptionally clean effluent. These systems deliver the highest quality wastewater to the drainfield—significantly reducing organic load, preventing biomat buildup, and extending drainfield life for many years.
Regular maintenance keeps your investment protected and ensures your system meets VDH standards.
Neglected systems can fail prematurely, cause contamination, and result in costly repairs or replacement.
By keeping your AOSS operating correctly, you help protect:
Have questions or need to schedule your first inspection?
📞 Call us today at (540) 586-3191
We’re happy to help determine what type of system you have, when it was last serviced, and what steps to take next to stay compliant and problem-free.
Yes — your septic tank does need to be pumped regularly.
The real question is: how often?
Every septic system is different. In Virginia, the many state localities require a 5-year pump-out cycle for most systems. However, as a licensed Alternative Wastewater Operator, I can determine if your system actually needs pumping sooner — or if it can safely go longer between pump-outs. In some cases, a documented routine inspection may allow you to avoid unnecessary 5-year pumping.
During your routine inspection, we:
Each Alternative Onsite Sewage System (AOSS) is unique, and tank cleaning frequency depends on:
Certain systems, such as Orenco Advantex AX20, can go up to 10 years without a pump-out, while others may need cleaning every 1–2 years. The only accurate way to know is through a professional inspection that measures your sludge levels — not guessing or waiting for a backup.
If it’s been over 5 years or you’ve never had your tanks pumped, it’s time to schedule service — especially if:
However, bad smells alone don’t always mean the tank needs pumping — sometimes the cause is a malfunctioning blower, blocked filter, or other issue.
That’s why it’s best to have us inspect first before calling a pumper. We’ll determine if, where, and when your system needs pumping — and recommend trusted local pumpers if needed.
A simple annual inspection is the most effective way to keep your system healthy and compliant. It’s far cheaper to maintain your tanks and system than to replace them.
We help you understand your system’s exact needs so you can avoid over-pumping, prevent costly backups, and extend the life of your septic system.
Yes, you can!
If you’re planning to add bedrooms, a new bathroom, or expand your living space, upgrading your existing septic system is absolutely possible — and often easier than most homeowners think.
Whether you’re finishing a basement, converting a garage, or adding an office or in-law suite, a licensed Soil Engineer or AOSE (Alternative Onsite Soil Evaluator) can redesign your current septic system to accommodate the additional flow.
By upgrading to an Alternative Onsite Sewage System (AOSS) — a modern treatment system that produces cleaner effluent — you can often increase your home’s approved bedroom count (for example, from a 3-bedroom to a 5-bedroom home) without expanding your existing drainfield.
The upgrade typically involves installing a treatment unit after your existing septic tank, so cleaner water enters the drainfield. This reduces strain on the soil and allows for greater system capacity.
If you’re considering an upgrade or addition, your first step should be to contact a licensed AOSE or Professional Engineer (P.E.) who can:
In Bedford County, Virginia, you can reach:
📞 Doug Overstreet – Licensed AOSE
Phone: 540-815-2954
A voluntary upgrade is a smart investment if you want to make your three-bedroom home officially approved for four or five bedrooms under current VDH standards.


At Virginia Septic Service LLC, our Alternative Septic Inspection service ensures your Alternative Onsite Sewage System (AOSS) is operating efficiently, safely, and in compliance with Virginia Department of Health (VDH) regulations.
During your scheduled inspection, we:
Please note that we do not perform tank pumping, but we can recommend trusted local septic pumpers in your area.
Our standard inspection rate applies to most homes located in Central Virginia, including Alleghany, Amherst, Appomattox, Botetourt, Bedford, Campbell, Pittsylvania, Roanoke, and Franklin Counties, as well as nearby areas.
To ensure an efficient visit, please contact us with:
During an initial (first-time) inspection, we may uncover minor or major issues requiring repair. If the system cannot be confirmed as operational, we must file a “failed” inspection report per VDH requirements.
Some systems may require multiple visits to complete the assessment or repair work.
Inspection and troubleshooting services are billed at $200 per hour, including drive time and mileage, plus 15% for materials.
Routine inspections do not include heavy maintenance, deep cleaning, or system repairs. If additional work is needed during your visit, we’ll notify you and bill accordingly.
Please note: system performance and lifespan cannot be guaranteed. Our inspections represent a “snapshot in time” of the system’s condition on the day of service.
We strive to provide the best service and support possible.
Older systems (10–15 years) may require replacement of multiple components over time. Like a vehicle, maintenance and part replacement are part of responsible ownership.
Complete replacement of an alternative treatment system can range from $25,000 to $60,000 (as of 2022). We provide honest advice and recommendations to help you make informed decisions and extend your system’s life.
We also inspect and maintain traditional septic systems, including pump-up and real estate inspection services.
For systems without risers or easy access, additional labor costs may apply to locate and dig up tank lids.
We strongly recommend installing:
Routine inspections are typically scheduled when we’re in your area. You do not need to be home, as most system components are outdoors. Please ensure:
We are not responsible for locating buried components or those without accessible lids. If you don’t have your septic design plan (“as-built” or plat), you can obtain a copy from your local health department.
Routine inspections generally take about one hour on-site, plus time for documentation and reporting.
Our flat-rate routine inspection includes:
Additional time or repair work beyond the routine scope is billed at $200/hour plus materials and mileage.


Buying or selling a home with a septic system?
A professional septic inspection is one of the most important steps in the real estate process — and it’s required by law in many Virginia counties.
At Virginia Septic Service LLC, we provide comprehensive real estate septic inspections for both conventional systems and Alternative Onsite Sewage Systems (AOSS). Our inspections ensure your system is safe, compliant, and functioning properly before closing.
A septic system is one of the most expensive components of any home — and also one of the least visible. A quick home inspection is not enough to determine the true condition of your septic system.
Our licensed wastewater operators evaluate the entire system, helping buyers avoid costly surprises and giving sellers peace of mind before listing their property.
We inspect, document, and report on the actual operating condition of the system at the time of sale.
During a property sale inspection, we:
We can also recommend trusted local septic pumpers and repair contractors if maintenance or pumping is required before closing.
If the system fails inspection, we can help identify the cause and provide professional recommendations for repairs or upgrades.
We perform real estate septic inspections throughout Central Virginia, including:
Bedford, Botetourt, Campbell, Franklin, Amherst, Pittsylvania, and Roanoke Counties, and nearby communities.
To schedule a real estate septic inspection, contact us early in your transaction timeline — ideally before the home inspection or appraisal.
We’ll work with your real estate agent, title company, or lender to ensure the report is completed and filed properly.
📞 Call (540) 586-3191 to schedule your inspection today.
We’ll make sure your system is ready for a smooth and worry-free closing.


No matter where you live in Virginia — from the mountains to the coast — Virginia Septic Service LLC is here to help.
A quick phone call with our licensed Alternative Wastewater Operator can give you a clearer understanding of your septic system, any issues you’re facing, or general wastewater-related questions you may have.
We proudly assist homeowners, contractors, and property owners across the entire state of Virginia. Whether you’re dealing with a maintenance issue, planning an upgrade, or just trying to understand how your system works, we can help you:
We maintain a list of state-licensed and VDH-approved professionals, including:
We’ll provide you with names and contact information for licensed experts in your part of the state.
While we cannot personally guarantee the quality of their work, we only recommend properly licensed and approved providers — which already puts you ahead of more than half of unlicensed operators in the field.
💡 Tip: Choosing experienced, licensed professionals often saves you money and headaches in the long run.
This service includes one 15-minute phone consultation with a licensed septic operator — your “Septic Doctor.”
During your call, we will:
If we’re out in the field and unavailable when you call, we’ll return your call or schedule a time that works best — morning, afternoon, or evening.
From Bedford County to Loudoun, Roanoke to Richmond, and Danville to Virginia Beach — we’re here to help you get the right answers and the right people for the job.
Even in rural areas with limited providers, we’ll do our best to connect you with qualified contacts and guide you through your next steps confidently.
Check out our Videos and Please subscribe to see the upcoming videos we are releasing on the maintenance of your own septic system which you can do!

We are licensed to inspect and evaluate septic systems, perform maintenance and file health department reports on the operation of private and commercial septic systems in the state of Virginia:
The service we provide during an inspection is necessary maintenance and testing for the system. This keeps your septic system operating in the designed specifications and keeps your ground water and drinking water clean. Bio-Filter cleaning, manifold and spray nozzle cleaning, recirculation splitter valve cleaning, turning of peat moss or cleaning of any filter media or peat system are just some of what is included in some systems inspections we conduct. This is part of the normal inspection.
Permitted AOSS - Alternative Onsite Septic systems in Virginias are required by law to have a yearly inspection completed for the health deptartment each year. This is not required on pump up systems and standard conventional septic systems, however they can benefit from annual or semi- annual inspections. Treating any issue even tree roots before they block pipes is a very good idea. Minimizing grease and oils put into the system and not putting any flushable wipes into the system are all good ideas to maintain a healthy septic system.
- We inspect septic systems requiring additional DEQ permits for direct discharge, commercial, rental, and UV light systems.
We service Brand names such as-
Advantex, Orenco AX20 , AX20RT, AX25RT, Puraflo, Ecoflo, Multiflo, AquaKlear Presby, Eco-Pod-N, Whitewater, Delta Environmental, BioMicrobics FAST® systems, MicroFast, High Strength Fast, Infiltrator, etc.
What we do -
- We test all the components of your septic system during an Inspection, including operational testing and can also provide needed maintenance on septic systems to keep them running in the design parameters as set by the design and as per state regulations. After the inspection we file reports with the appropriate state agency and send a copy to the customer for their files. We also offer consultation about AOSS and conventional septic systems upgrades and repairs and provide real-estate inspections for clients who are purchasing or selling a home.

We are licensed to inspect and evaluate septic systems, perform maintenance and file health department reports on the operation of private and commercial septic systems in the state of Virginia:
The service we provide during an inspection is necessary maintenance and testing for the system. This keeps your septic system operating in the designed specifications and keeps your ground water and drinking water clean. Bio-Filter cleaning, manifold and spray nozzle cleaning, recirculation splitter valve cleaning, turning of peat moss or cleaning of any filter media or peat system are just some of what is included in some systems inspections we conduct. This is part of the normal inspection.
Permitted AOSS - Alternative Onsite Septic systems in Virginias are required by law to have a yearly inspection completed for the health deptartment each year. This is not required on pump up systems and standard conventional septic systems, however they can benefit from annual or semi- annual inspections. Treating any issue even tree roots before they block pipes is a very good idea. Minimizing grease and oils put into the system and not putting any flushable wipes into the system are all good ideas to maintain a healthy septic system.
- We inspect septic systems requiring additional DEQ permits for direct discharge, commercial, rental, and UV light systems.
We service Brand names such as-
Advantex, Orenco AX20 , AX20RT, AX25RT, Puraflo, Ecoflo, Multiflo, AquaKlear Presby, Eco-Pod-N, Whitewater, Delta Environmental, BioMicrobics FAST® systems, MicroFast, High Strength Fast, Infiltrator, etc.
What we do -
- We test all the components of your septic system during an Inspection, including operational testing and can also provide needed maintenance on septic systems to keep them running in the design parameters as set by the design and as per state regulations. After the inspection we file reports with the appropriate state agency and send a copy to the customer for their files. We also offer consultation about AOSS and conventional septic systems upgrades and repairs and provide real-estate inspections for clients who are purchasing or selling a home.

At the foot of the Peaks of Otter Mountains,
25 min from Big Island, Va
45 mins from Smith Mountain Lake.
35 mins from Lynchburg, Va.
55 mins from Roanoke, Va.
1 hour+ from Leesville Lake, Va.
1.5 hours from Danville, Va.
2 hours 40 min from Richmond, Va

1 year Service Agreement - for Operation and Maintenance
-includes a yearly state approved septic system inspection, cleaning filters, provide maintenance as required, and if equipped, active online monitoring. After the completion of an inspection, a copy of the inspection is provided to the customer and reports are filed with appropriate government and state agency. A standard inspection includes 4 hours total for inspection and drive time combined. Generally Prices are $400 based location and type of system.
Any time over spent over 4 combined hours includingg return drive time during an normal routine scheduled inspection or if during the inspection we discover other repairs are required you are then billed at parts +15% and time at $200/hr on top of the agreed inspection rate.
Extra cost for each if any helpers applies at $25/hour. At least 15% will be added to all invoices we receive on subcontracted work to cover any liability and time involved per hourly rate.
Emergency Calls and Initial inspections: an additional minimum $250 for first 2 hours and $200/hr hourly rate from portal to portal plus mileage rate
Initial Inspections- first time visits- fresh installs- for all new AOSS owners and non-clients we highly recommend an initial inspection of any and all existing AOSS systems. This fee is $500 plus per $200/hr onsite and .60c/mile travel mileage and any distance over 30 miles travel time will be counted as additional labor.
Online Monitoring
If your septic system is equipped with Online Monitoring (such as an Advantex Orenco AX20, AX-20 AX-RT, AX20-RT or AX25-RT ) add $50 per year. Active 24hr monitoring is recommended as it helps to reduce the cost of expensive repairs detecting them before they become an emergency issue.
Adding Online Monitoring to an Advantex
To add internet monitoring to an existing Advantex system you have a few options. It depends on the age of an existing system if it supports upgrading. Older systems will require upgrade the motherboard and additional router installed. This cost approx. $1500+ to complete if the internet connection(a cat 5 cable with workng singla and wire end) is provided already to the inside of the Orenco control panel (CAT5). If no cat5 wire has been run to the panel you may need to have your internet provider run cat 5 wiring to the septic control box or a wireless ap router to provide a lan based wifi signal to the box at it's location, if it is far away. (Orenco does not support any issues with wifi configuration problems, this is for your own provider of wifi ap's to properly configure. We recommend a LAN hard wire cat5 or cat6 connection ) If your control box is newer you maybe able to add the Cat5 or Cat6 internet connection monitoring with only the additional Router upgrade kit This completed cost approx $1200 including labor, but may vary based on distance and any connectivity issue and also requires the owner to provide a cat 5 cable to the box for connection.
Additionally Monitoring of your system will cost $100 per year.
ROOTS
Root intrusion in septic systems is very common, and a very expensive repair, sometimes requiring an entire new drain field or whole entire septic system.
We recommend ROOTX as a safe and cost effective way of first treating/preventing roots in a system. Roots in a septic system can easily cost $2000 to $6500 or more in replacement of sewer lines. If you think roots are getting in your system or have trees on or near the sewer line, it is a good idea to use a 2lb treatment of Root X once in a while to keep system pipes clear. One 2lb kit costs $85 and one $15 funnel is required for mixing. If we do this during an inspection no other cost apply. If we need to come back for a service call there will be a time and mileage fee from portal to portal.
It's recommend 1 treatment for small root intrusion and to reapply treatments or try 4lbs or 6lbs for larger root issues. More application maybe required over time if the root causing plants continue to grow. Roots killed may also block up the septic lines. Preventing roots is best .
RAIN (Rain Water Intrusion / Rain infiltration)
Very often a big issue with any septic system is water leaking into a drain field. The remove, redirect and using berm or walls and protect the septic system from any water source intrusion, infiltration or even a natural spring or wet spot may help extend pumps and drain field life.
Leaking toilets are a #1 source of issues. Most conventional systems never know what is wrong and a toilet can be a silent killer of drain fields. Test the toilets by using regular cake food coloring. Add 10 drops or so to the top tank and wait and see if the color leaks into the lower bowl any sign of color indicates a leak and how much of a leak. You will want to fix this asap.
Rain can leak into fitting and tank and lids. It is always best to direct all runn off and water away from a septic system and never leave it dug up like a funnel. This will invite water to flood it. Homes without alarm never know.
An alternative septic system is a system that is different from the common traditional style septic system. An alternative system is required when the site and soil conditions on a property are limiting, or when the wastewater strength is too strong for the receiving environment
Alternative systems “clean” the wastewater before going to the drain field. Thus Alternative systems require less soil for a drainfield because the water leaving an AOSS is cleaner, the drainfield can be smaller, and closer to water table and other soil limitations.
With conventional septic systems, the soil is “cleaning” the wastewater just as much as the septic tank. With alternative systems, 95% of the “cleaning” is taking place in the advanced treatment unit, which is a tank or container with pumps, blower and/or filtering media some having recirculation tanks and computer and internet connected monitoring.
Alternative septic systems require a variety maintenance because they are more advanced. Septic system maintenance is key to operating as designed and producing a clean effluent. More equipment, different processes. Aerobic septic systems are sufficiently complex systems in a sensitive environment. Improperly functioning alternative systems affect public health and welfare. The risk of failure is high if they are not properly maintained.
Routine maintenance & septic inspection by a licensed operator (or service provider) optimizes treatment and dispersal, reduces the likelihood of costly repairs, and protects the environment (surface water and ground water). The Virginia Department of Health has performance requirements for alternative systems. The owner must follow the system’s Operation and Maintenance Manual, and have the system inspected by a licensed operator at least annually.
A service agreement for an alternative septic system is a recurring annual signed agreement between the septic system owner and a licensed system maintenance professional. The licensed professional routinely cares for your system based upon manufacturers specifications. Providing septic system maintenance can keep you system running smooth without any interruptions in life. Aerobic septic systems produce an effluent that is often 99% cleaner then traditional septic system, provided the septic system maintenance is kept up to date. Septic pump repair and replacement is an emergency call, often to determine the cause for failure and repair the pump if possible. Septic pump repair usually requires two trips to the home and may require a pump truck to pump down the tanks. It may also require an excavator to repair plumbing.
All septic systems require maintenance, and the health department's rational in requiring contracts. Alternative systems are more complicated with more chances for failure, which poses a greater risk to public health and the environment. Having your system monitored by a licensed professional reduces risk for potential system failures. This in turn saves you money by reducing the risk for large costly problems, and protects the environment from potential harm.
Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
Please pay your invoice in the amount you were charged on the invoice(pardon is says it is a donation and we are working to correct this. We prefer a check in the mail but here is option #2 for payments to us

by following the link you can choose which state licensed alternative onsite sewage system operator you are looking for based on a map of virginia. You may contact them directly and they are not associated with us or this website.
We love to serve our customers, so feel free to setup a visit for a yearly inspection of your septic system. If you choose a yearly service agreement for inspection of your system, you will get the best service we can provide for the system you have, guaranteed.
Services we can offer include minor repairs, cleaning, sludge estimation and septic pump determination, filing governmental agency health reports and collecting samples for testing for state requirements.
If you received a letter from the state warning of compliance with new state laws, you may be facing fines for being delinquent in inspecting your system. We recommend keeping your system under a yearly inspection to minimize repair cost and keep your drain in the home and drain field working worry free for years to come. If not inspected yearly, you may be due for expensive repairs when it does get inspected.
P.O. Box 1486, Bedford, VA 24523
(540) 586-3191 or try (540) 520-5013 you may text above number aslo
Open today | 09:00 am – 05:00 pm |
Licensed Alternative Onsite Sewage System Operators in Central Virginia Area
Last Name WAUGH First Name IAIN Phone # (540) 586-3191 E-Mail info@virginiasepticservice.com Address PO Box 1486 City Bedford State VA Zip Code 24523 License # 1942001512